Your patient is a young child who was suddenly injured. During the reassessment of a child, the EMT should do which of the following and why?
A. be sure to avoid eye contact at all times because it will scare the child
B. try to stand above the patient so he can look up at you and see you at all times
C. speak in a loud voice so the patient can hear every one your instructions
D. use a reassuring voice to help calm the patient
Answer: D